The Word – 1/14/2016
Another holiday weekend! Remember that there are no Multi-week Programs this Saturday or Sunday as those take a break for the MLK holiday. It’s going to be a big one with high volume and a lot of snow expected. There is also a bunch of other cool stuff going on…
Employee Appreciation Week
As a thank you for all the hard work everyone is doing the mountain is throwing Employee Appreciation Week from January 25th through 29th with different events each day. HR will be emailing out more information soon so keep an eye out for that and thank you! They have some really fun stuff planned.
SSS Shred Night
Within the Ski and SB School we would like to extend our thanks and claim Friday January 22nd as our employee ride night. It coincides with the start of our Friday Multi-week programs and we would like to encourage all SSS employees to hang out and go shred. We’re at 1600 return students so far this season so we thought we’d celebrate by providing pizza and (non-alcoholic) beverages around 4pm. Come and share in the stoke and if you’ve never ridden at night, now is the time! You won’t regret the sore legs in the morning.
Checking your Development Credits and Private Request, Work and Training Hours
We finally have everything up and running in Asure. Asure is the program that processes your work hours, whether you are an instructor, attendant, cashier etc. Hours from RTP are imported into here, and you get paid.
You can now login to Asure https://stevenspass.asureforce.net/to check your work hours for the day. (Login is your 6-digit employee number found on the back of your employee ID. Password is the same as login until you reset it.)
Instructors can also click on the ‘Accruals’ menu option to see how many Development Credits, Private Request Hours and Training Hours they have accumulated. You can see what credits equate to and how this affects your pay here
Please remember that pre-season, required training such as Rookie Training or Back in the Saddle clinics do not count towards credits or training hours. The hours are also as of the end of the last pay period, which ended on 1/3/2016.
We want your feedback!
Help us to make your job easier and better. Please let us know if you have ideas or suggestions. You can email snowsports, or espn@stevenspass.com. Some great ideas have already come out, such as the clocks on the outside of the building so you don’t have to check your phones while teaching! Thanks Heather!
Orientation
For those folks who didn’t get a chance to complete a company orientation, there will be one from 3:15pm – 4:30pm on Saturday. You will be able to finish up an afternoon lesson before attending. Orientation is required for all employees, and we will be scheduling those folks who are still outstanding. If you cannot attend this time slot but still need to do it please let us know.
Friday Night Multi-weeks
As mentioned above these programs begin January 22nd. Please check your schedule to make sure you don’t miss an assignment for those.
Burton Chill
Burton Chill is back! This is an awesome organization that brings at risk youth (teens) from the Seattle area up to Stevens to learn how to snowboard. These kids come from life situations where enjoying the mountains would be impossible without the help of the non-profit Chill Foundation. Stevens offers them lessons, tickets and rentals at cost for 6-weeks on Wednesday and Thursday nights starting next week. We are looking for snowboard coaches who would be interested in being involved for some or all of the weeks. The lessons run from 6-8pm and are some of the most rewarding classes you can do!
Please let us know if you’d like to be involved. snowsports@stevenspass.com Thanks!
Calling Out Procedure
We understand that things happen and you might need to call in sick or miss a shift. If this happens please contact us as soon as you know by either:
-
- Calling (206)812-7393
- Emailing snowsports@stevenspass.com or using the form on the homepage of this website to send a message
Please don’t call or email managers or supervisors individually as the message may not get to the people who really need it.
We also ask that if you do need to miss a shift, please do what you can to make that up to the team by offering an additional day or offering to come in early or stay late on a day you are scheduled. Thank you.
The Training Report
This weekends clinics are posted in RTP. For instructions on how to sign up online check out the Clinics and Training page right here
Do your students want to ride in the park?
Level 1 Candidates
The Kudos Board
A new feature to the Word calling out employees who receive some great guest feedback. Give these guys a high-five when you see them next! If you would like to nominate an instructor to get a shout out here please let us know. Here are some of the comments we got just last week…
“Riley was a great instructor, very patient and gave each of the students very good constructive feedback!”
“Had a great lesson 2 with John Carrol! He gave individual feedback and we saw real improvement.”
“I signed my daughter and myself up for a “Parent and Tot” lesson. Her instructor, Dale, was very patient and helpful.”
“My instructor was amazing and I had a really fun time learning to ski! I felt really comfortable and capable during the lesson – he definitely made me feel at ease and also had great tips. I feel great about moving on to the next ski level.” Instructor – John Hoffman
“I have recommended the Beginner program to many of my friends. I’ve had a wonderful experience thus far. The classes are organized extremely well. I appreciate how the instructors are quick to move students up or down a level right at the beginning of the lesson so that the class can progress together at a more efficient pace for everyone.”
“My wife took a snowboard lesson and can’t wait to get back after she can feel her legs again”