19 Apr

The Word – 4/19/17

Hello! Can you believe this winter is wrapping up already?! One last weekend of snow then school’s out for summer!

Last day coming up?Please make sure you are clearing out your locker and all gear from the gear closet, anything left over by May 1st will be donated! Return your uniform- jacket and vest to the company store (double check your pockets unless you want to leave your tip money for us!), wipe off your name on the locker, and return your lock if you borrowed one from us.

Kudos Board: Here are the most recent Kudos from April 5th April 11th.

Private Lessons

Simon 4-11-17 Abde was great. This was our 2nd lesson with him and he continued to provide useful pointers and keep it fun for the girls (12 & 14) while making sure the adults learned too.
Waris 4-7-17 Kevin is just amazing. We had four week group lessons with him from our school. We decided to come back and do 2 additional private lessons with him. We worked out coming on dates when he was available. He is patient and skilled. We very much enjoyed working with him and would request him again for lessons next year We will likely do group lessons with our school and additional private lessons as well. Thanks Kevin!
Landon 4-5-17 My son had Josh as his instructor and he definitely exceeded our expectations. He was able to get on my sons level and bring out my usually shy 6 year old. He learned so much in just 90 minutes! Thank you!
Dawson 4-5-17 Josh did an awesome job helping my son with his skills. It was a very positive learning environment and I noticed an immediate improvement in my son’s skiing abilities.
Kira 4-5-17 Abde provides an amazing experience while teaching in such a fun & constructive way. He is really a talented teacher & knows how to work positively & enthusiastically with his students to improve their skills. My granddaughter just loves working with him! Thanks for such a great time!
Michael 4-5-17 Abdee was a wonderful instructor. I’d like to work with him again next year!
Stephanie 4-5-17 Nick is fantastic! I feel like I got past key hurdles and made a ton of progress from that lesson. Hope to have a few more visits before closing this year to work on what he taught me — and I hope he’s back next season so that I can book more lessons with him!
Elliot 4-5-17 My son’s snowboard instructor for this private lesson was Nick. He was so great with him and it was incredible to see the progress for the beginning to end of the lesson.
Garret 4-5-17 Josh was awesome, he helped my son tremendously. I want to take a lesson with him! Hope he got the tip I left for him with the main front desk in the lodge. A very nice lady said she would walk it down to the lesson building.
Timothy 4-5-17 Josh did everything he could with the time available to get us ready for the slopes
Simon 4-5-17 Abde was excellent. Kept my daughters (12 and 14) engaged with “tricks” and fun moves while providing solid actionable directions to my wife and me.

Youth Programs

Helen 4-11-17 Wendell did a great job with my twin 10-year olds. They had fun and he gave me a few tips to work on with them after class. Much appreciated.
Mikka 4-11-17 The coaches are all fantastic. The girls love coach rusty, kevin, ryan, and all the others.
Sean 4-10-17 I thought Abde did a great job of challenging Sean to try new things during the lesson. I’m glad they got into some blue runs. And the teacher was very communicative with me and Sean after the lesson.
Riyaz 4-10-17 Heather was great! My son loved working with her and she gave me a very thorough description of what they worked on/what he still needs to practice after the lesson. Of the 6 lessons my son has taken, she was the first instructor to ever provide the written report card.
Alysia 4-6-17 Kai, You did a wonderful job. You were very patient and encouraging. Thank you for giving Alysia a positive ski experience. She wants to have you teach her again.

Adult Programs

Leah 4-11-17 Trent was amazing! Very invested and friendly, and he gave each person attention.
Megan 4-10-17 Andy was a great instructor that felt heavily invested in our ability. He really worked finding new techniques to help with our skills. He additionally checked in for feedback regarding the lesson so that we can adapt it as needed throughout the morning. Thanks, Andy!
Henry 4-8-17 Anthony was the best boarding instructor I have had this season. He is truly vested in the success of his students. Thank you Anthony!

Let’s celebrate spring with Springfest– Sunday, April 23rd our last day of winter operations for the season! Pond skim, live music, downhill dummy race, and make sure to stop by the Stevens Pass Climate Team booth and support our own school members!

One Last Ride Day! Come shred at our Employee Ride Day, open to only employees and their dependents– Monday, April 24th from 10am-2pm; pond skim will be open from 1-2pm depending on the conditions. TBD on what chairs will be spinning.

PART TWO: What was your favorite moment or highlight of the season?!

Some of YOUR Favorite Moments of Winter 16-17'

  • “Hanging out at the top of Double-D and seeing Patrick para-ski over us!” – Grey Tyson
  • “When Jess taught July and I to ski!” – Bethany Pratt
  • “Taking a never-ever-skier down Hogs…twice!” -Phil Sohn
  • “Spraying the locker room all the way to the back of Lauren’s office” -TJ Burch
  • “Meeting the passport kids when they struggledto walk in skis and now are skiing the whole mountain” -Ellen Moline
  • “Riding Double-D trees with Ben Fok” -Tre Nabstead
  • “Pow Dayzzz & having the same student from last year that didn’t graduate the Learn-in-3 and was still struggling on the carpets as an intermediate lesson this season!” -Alicia Bodmer
  • “Learning to ski…even though it broke my leg. BUT I’m still buying skis!” -Kaitlin Miland
  • “Watching Patrick help a kid who fell- the kid pulled him down when he grabbed the back of Pat’s helmet; as a climber Pat noticed the kid found a bomber hold and goes ‘yup, that’ll get you some good leverage'” – Steve Frink
  • “When my 4 year old student said he loved Teacher Heather” -Heather Polizzi
  • “#rudderfoot… the people who know will know” -Nick Evans
  • “Seeing ‘light bulb moments’ in the little skiers” -Jordan Duffield
  • “Super fun rainy ride break with Pavel and Abde and finding the huge avy debris” -Jess Stern
  • “Jacob (student) said I was his BFF…then fell in a tree well and I had to rescue him” -Lauren Wooster
  • “Taking a student to the backside who really wanted to see it was pretty special” -Tiana Peterson
  • “Pranking Jason Luck to think TJ and I hated each other” -Ken Bailey
  • “Watching all the Learn-in-3’s work through the program and each week get more excited about a sport I love” -Don Morse
  • “Having a beginner skier that never wanted to take a break and enjoyed skiing so much” -Anna Folsom
  • “Snowball fight at the party and rookie training was pretty fun” -Sean Cooper
  • “Taking Simon on showcase and him seeing how small everything is… now it’s all he wants to ski” -Ben Fok

Ever wondered how many students we’ve introduced to skiing and snowboarding? What is your guess for our busiest day of the season for lesson volume? What’s your guess on number of guests that go through the Rental shop per hour? How many “Code Browns” happened this season?

Ski School Statistics

  • As a school, we’ve taught just under 30,000 students!!! That is crazy!
  • Of those, 2/3 were ski lessons and 1/3 were snowboard lessons
  • About 3,000 guests purchased the Learn-in-3 package; so far 44% of them have graduated! (Don’t forget, guests will continue to self-graduate into the summer to grow this number.)
  • Though our percentage of grads is smaller than last year, we have DOUBLED the percentage of those grads purchasing their seasons pass for next winter, currently sitting at 13% of those 3,000 Learn-In-3’s!!
  • Don’t let that 13% fool you… this is a great accomplishment– Keep in mind the seasons passes have only been on sale for a month for the graduates… so this is AWESOME! Kudos to you all for getting our students hooked and stoked for next winter already- that’s the whole point of this program!
  • PS– Nationally, only 17% of those that try skiing/snowboarding actually end up sticking with the sport and becoming life-long riders
  • Our busiest day of lessons with an estimated total of 1,000 students taught was on Saturday, Jan 21st.
  • We had a total of 12 “Code 54s” all season between multi-weeks and youth programs… don’t worry all incidents have been resolved 😉
  • HUGE thanks to everyone for the team effort and flexibility to always be willing to help out when called upon- many folks gave up their lunch break, helped search on their days off or while out free-skiing. This is a great representation of the AMAZING community you have all created for our school!
  • Thank goodness, only 2 cases of “Code Browns” this season… if you don’t know what this is, ask someone who’s a regular in the YP world.

Rental Shop Statistics

  • Our busiest day in the shop was Saturday, Jan 14th (MLK weekend) when we put 1,473 guests in rental gear! MASSIVE teamwork to make this day flow!
  • The most guests we have put through the shop in an hour is just over 200! Holy moly, that’s a lot of people!!
  • With the support of instructors, we’ve had over 50 employees working in the shop at once.
10 Apr

The Word – 4/10/17

Happy Monday…now we have to wait 4 whole days to get out on snow!?

Thanks for a fun party and to all the folks who helped organize, cook, and make the trophies!

As a reminder to everyone, please remember that outside alcohol cannot be consumed on premises. We did have to remove a keg that had been setup outside the back door. Not only does this put our company liquor license and our jobs in jeopardy, it was alcohol that was made readily available and left unmonitored and unregulated. There were minors were present at the function. Thank you to everyone for understanding and helping us out.

Kudos Board: Here are the most recent Kudos from March 27th – April 2nd.

Private Lessons

Graham Josh was great. My kids loved him and they made so much improvement!
Bobbi Abde was very positive and kept the whole lesson fun for my 5 year old grand daughter. She wanted to come back the following day!
Noah It was so great to see Don in the learning center. He recognized Noah and even took him down the run to get him comfortable again. Noah can’t wait for his next lesson and is hoping that Don could be his instructor!!!!

Adult Programs

Mridula Gregg was awesome and patient! Also, instructor Grey went a mile ahead and even demonstrated us on how to get up back on our feet, in case we fell..!
I did not experience that in my previous classes with my previous instructors..!
Megan Heather was absolutely amazing. She really took the time to teach us some drills that have been extremely helpful in the future. I hope to have my next lesson with her!
Hailee Thanks Andy!!
Nancy Jarrett was an incredible instructor. He was very friendly and gave great tips. I learned a lot and had a bunch of fun. Thank you!
Elizabeth Jarrett was great! The group was much smaller than the group at my first lesson, which meant I got much more attention and care.
Vineela Dave was an amazing instructor for us. I had not practiced since my last lesson and initially was terrible! I kept tripping and was so nervous that I kept forgetting part of the instructions. Dave never gave up! He repeated his instructions all the time for me, skied with me to stop me from being nervous, patiently helped me up when I fell and at the end of of the lesson I loved the sport! I was able to ski, turn and parallel ski! That lesson with Dave was just so good! Thanks a ton Dave!
Joanne We did not take a lesson yesterday but we practiced the techniques that our excellent instructor Sandy had taught us in our previous lessons.
Stuart Sandy was great. Extremely comfortable with her as an instructor and felt she was genuinely invested in improving my skills. I felt much more confident after the lesson. Thanks for her help and guidance.
Lee Please see the above comment. I can’t say enough about the wonderful instructors I have had so far, Sandy and Mike. I m looking forward to at least one more session to further my confidence and technique. Thanks so much.

Youth Programs

Alessandro Garret was really good with my son. He pushed him in a positive way. I was really impressed.
Danijela Instructor was very helpful and my daughter continually talked about she liked her (Anna) and how they worked together to help another small child. Liked ability to warm up before lesson for a few hours … helped to make lesson much more productive.
Boris Dan was just fantastic, the best instructor we’ve met so far. My son have made tons of progress this time, and we’ve got detailed and valuable feedback after the lesson.
Lucius This week’s instructor, Kevin, was fantastic and accommodated the lesson to match my son’s need for a challenge.
Riyaz Ahren gave me a very detailed summary of how the lesson went, what skills were worked on, and what skills I could continue to work with him on between lessons. I appreciated the feedback.
Jason Ben, my childs instructor for his last 3 lessons was very helpful and really invests in the child to help them learn. He even added my child to his lesson from out of my child’s normal class because the student’s ability level’s matched up much better than how he was put at the start of the lesson.
Sophia Anna was a great instructor. She was very encouraging and helped our daughter feel comfortable. By far the best instructor we have had so far.
Natalie Abde was a wonderful instructor! He clearly loves what he does and made Natalie feel comfortable immediately. Natalie had a great time and got more confident. She can’t wait to go back. It was also great to see Don again….he was Natalie’s instructor last time. He checked in with her multiple times….he is such an asset to the learning program. We are so excited to return.
Flynn Ellen was an amazing instructor

Bunkhouse Reminders: As we transition into weekend operations, please remember the bunkhouse will be closed when the mountain is closed. This week, the bunkhouse will only be open Friday, April 14th-Sunday April 16th.

Thanks to all of you guys for making this such a memorable season… we asked and you answered, “What was your favorite moment or highlight of the season?!”

Some of YOUR favorite moment's of Winter 16-17'

  • “Winning the cutest couple award” – Dale Hardisty
  • “Dale winning cutest couple award” – Sandy Chancy
  • “6 rounds of hot coco with 3 & 4yr olds– sugar overload! We even lost one kid inside Youth Programs!” -Nikole Mulligan
  • “Playing with Buzz Brump at Legends of SP” – Jon Mann
  • “Unlimited Pow Buffet in December!” – Grayson Neal
  • “Winning Retro Fools Day and mobbin’ with all the ski school homies after work” -Ricky Nichoalds
  • “Having the YP passport kids help give out class assignments at lineups wearing instructor jackets & skiing Wenatchee bowl to the highway with George, Josh, and Dod!” – Alicia Brannan
  • “Hitting my goal of riding 100 days and teaching my first ski lesson!” -Pavel Berezyuk
  • “Parking lot BBQs!” -Payton Peterson
  • “DEATH CHUTES!” -Josh Holton & Ben Christy
  • “1st chair on Southern Cross…it’s like cocaine, so I hear” -David O’Donnell
  • “Being called ‘Ah-Dean'” -Aden M-S
  • “Taking a first time snowboarder to double daisy on day 1!” -Rusty West
  • “Taking an intermediate clinic with my friends and taught by DOD!” -Jenn Dumas
  • “Kicker session at Grace Lakes” – Jake-O, Grayson, TJ
  • “When Facebook was here and we made a hip in the banked turns…but then we got in trouble YAHHH!” -Jake Oudeans
  • “When Jake-O was screaming at Nikole so hard that I cried” – Sam Harris

Stay tuned for next week’s post for Part 2 of Winter 16-17′ season highlights! Too many good ones!! Have a favorite moment you’d like to share? Snowsports@stevenspass.com 

Exam Results: Congrats to everyone that put in training and teaching hours and went for a new certification this season! Your hard work and dedication to better yourself as an instructor and skier/rider is something to be proud of!

High fives to our newest Alpine Level 1 Certification: Will Francalangia & Sara Hebert

Hip, Hip, Hooray to our newest Alpine Level 2 Certification: Alicia Brannan

A round of applause to our newest Children’s Specialist 2: Karl Johnstone, Brian Bourgeois, Jason Link, Alex Zolotovitski, & Lauren Yaeger

Steve would like to invite you to his… Party at the Frink Ranch May 13th

https://www.facebook.com/events/469270330071663/

MOUNTAIN WIDE NEWS

Stevens Pass Climate Team  Come see us at Springfest

We will have our booth set up near the clock tower. See how you can help promote climate recovery. Bring your old skis & snowboards for recycling (www.skiartistry.com)!

Find us on social media: https://www.facebook.com/stevenspassclimateteam

Website: www.stevenspassclimateteam.org

04 Apr

The Word – 4/4/17

Happy April! We hope you all have been enjoying some of these spring days on snow!

It’s a Party & You’re Invited…

Please join us for our annual end of season department party (SSS & RTC)

Sat, April 8th from 4-6pm outside of Ski School. We will have a BBQ dinner, awards, and games to wrap up the winter.Come dressed in your best tropical attire!!!

Instructor Survey: Check your email for a survey sent to all instructors and trainers in regards to lesson feedback. You guys are the ones out there day to day as the face of our school we’d love to know what you all think! What worked this season? What didn’t work this season? Changes? If you didn’t get the survey and would like it, please email us at snowsports@stevenspass.com

Bunkhouse Reminders: As we transition into weekend operations, please remember the bunkhouse will be closed when the mountain is closed. Next week, the bunkhouse will only be open Friday, April 14th – Sunday April 16th.

MOUNTAIN WIDE NEWS

Employee Ride Day: Monday, April 24th(after our closing day!) All employees in good standing and their dependents are welcome to come shred with our mountain all to ourselves! We will decide what chairs to spin when we get closer, conditions permitting. Lunch will be served and the pond skim will be opened at the end of the day.

Join us Sunday, April 23rd at Springfest– bring your old skis and boards for donation!

28 Mar

The Word – 3/28/17

Hello everyone!! Hope you’re all breaking out your onesies for the weekend and ready for a throwback day- Retro Fools day is this Saturday, April 1st… or is it? April Fools!

SSS: INSTRUCTORS + STAFF

April 22nd and 23rd: In case you haven’t heard, we have extended our operations to add in one last weekend of Winter. Instructors that are on the schedule for the weekend prior, April 15th and 16th, you have been added to the schedule for April 22nd and 23rd… we know this is beyond everyone’s original commitment so if you would like to opt out or are unavailable please let us know at least a week in advance, by 4/16.

No worries, this won’t affect your end of season bonus or rehire status we’d just like a head count for the weekend. This also means Springfest has moved to the last day of the season, April 23rd which means it will be a super fun weekend on mountain!!

Kudos Board: Here are the most recent Kudos from March 20th-28th.

Private Book

Eric 3-23-17 Coach Dale. My kids loved it.
Brendan 3-22-17 Josh was awesome. I went from the bunny slope to a black diamond in about an hour and had a great time.
Mark 3-21-17 Rusty was a great instructor who adjusted the lesson to the students and pushed us to go just past our comfort zone (but not too far).
Conrad 3-21-17 Josh was super awesome with our 4 year old. So much improvement in one lesson
Stephanie 3-20-17 my instructor Kevin was great! very positive attitude and really helpful tips to improve my form

Youth Programs

Gabriel 3-23-17 My son loved his instructor “Big Ben “, and was excited to come to another lesson. He had begun the day not wanting to take a lesson.
Josephine 3-23-17 My daughter skied with Ben Zweber and had a fantastic time! It was wonderful picking her up after class, she was so happy and excited. I also appreciated very much how Ben took the time to go over what they did and worked on. I got to ask some questions that I had, and the whole experience was just great!! Lots of thanks to Ben. Especially since I believe it’s so important to get a positive start now when my daughter is new to skiing.
Lexi 3-23-17 Brandon C was the instructor for my 7 year old daughter (first timer) and my son who is a skier but was boarding for the first time. Brandon was very good. Kept my daughter engaged and tough through the full day lesson. Both my son and daughter could make it down the course without falling by the end of the day.
Delilah 3-22-17 George was great with my daughter. Despite the heavy snow and how distracted she got he kept her moving. She had a great time.
Luca 3-20-17 TJ & Aden are great at helping Luca have fun. They recognize he’s not as challenged as on the D-Team and care a lot about ensuring he at least has fun and find some elements he can practice that keep his skill level up.

Adult Programs

Miriam 3-26-17 Sandy rocks!
Jordyn 3-26-17 Austin did a nice job. He was helpful and patient.
Joanne 3-25-17 Sandy rocks!
Lee 3-24-17 What can I say? Sandy is superb. She balances giving careful attention with just enough challenge to enable her students to progress at a steady, comfortable rate. I rate her as tops. Thanks Sandy.
Joel 3-24-17 Anthony was great!
Lindsay 3-24-17 Brandon was incredibly helpful – he provided very specific feedback on technique and pushed me past my comfort zone in a very safe, supportive way.
Yanka 3-21-17 Dave, thanks to you I made a great improvement during the class. I’ll be happy if I have my next lesson with you again.
Sara 3-21-17 Sandy was my instructor and she was amazing. The class was fun and very helpful. I liked the use of drills and Sandy was extremely knowledgeable and a very effective instructor. I want her to be my instructor every time!
Randi 3-20-17 Thank you Dan V for providing an exceptional experience and giving me the confidence I needed to move on to the blue runs. It was a fun day and I learned a lot!

Fun Score Update:”How much fun did you have in your lesson?” …Our fun score has been up lately, with an average of 9.0 this week! Let’s keep it up as we enter Spring!

PS– Our resort visits are on track to hit our goal of 415,000! We passed 400,000 last Saturday… keep getting out there to ride, remember our employee scans count too!

Party Plans:Come join us for our ski school and rental shop department BBQ party! Saturday, April 8th from 4:00-6:00pm at ski school– Awards, games, and BBQ dinner! Check your email for a nomination ballot for our department awards that will be given out at the party. If you didn’t’ get this survey please email us at snowsports@stevenspass.com.

Instructor Survey: Check your email for a survey sent to all instructors and trainers in regards to lesson feedback. You guys are the ones out there day to day as the face of our school… we’d love to know what you all think! What worked this season? What didn’t work this season? Changes? If you didn’t get the survey and would like it, please email us at snowsports@stevenspass.com

SSS: TRAINERS CORNER

Good luck to everyone entering exam season!! Remember to use your trainers and clinic leaders for any last minute questions or tips.

MOUNTAIN WIDE NEWS

Stevens Pass Climate Team:

Check us out…https://stevenspassclimateteam.org/

https://www.facebook.com/stevenspassclimateteam/

Last Early Ups: This week is our last Employee Early-Ups– Friday, March 31st at 8am! Get some turns in before work and before any other guests!

End of Season Company Party: We’re looking forward to seeing you all there!

When: Friday, March 31st from 5:30-8:30pm (Downhill transit will be available at 8:45pm)

Where: Granite Peaks Lodge

What: Catered dinner… local favorite! Discounted drinks! Awards! Raffle prizes ! Hangout with all your co-workers on mountain!

21 Mar

The Word – 3/21/17

Happy Spring! And…. it’s snowing again!

SSS: INSTRUCTORS + STAFF

Kudos Board: Here are the most recent Kudos from March 13th-20th.

Private Book

Stephanie 3-20-17 my instructor Kevin was great! very positive attitude and really helpful tips to improve my form
Julianna 3-19-17 Karl is a great instructor
Nisha 3-19-17 Ellen was fantastic. My daughter learned a lot and had fun. I appreciated the feedback afterwards on what she improved on and what to keep working on
Graham 3-19-17 Josh is great, my kids love him!
Jerard 3-19-17 Josh was awesome with my son who after ski school didn’t want to come back and then decided to try it if mommy would teach him. Josh had him loving it and he wants Josh to teach him.more next time
Cristina 3-18-17 My lesson was with Kevin, and he was a great instructor!!
James 3-18-17 Kevin was a SUPERB teacher, many thanks. Easily my best skiing ever after working with Kevin
Jeremy 3-14-17 My instructor was great. I’m terrible with names but it was Shania? (My guess=Sheria) But she was a great instructor, pushed us to get better and was open to constructing the lesson to our wants. I feel I learned a lot in 2 hours.
Eleanor 3-13-17 Dan was fantastic with my 5 year old daughter. She obviously had a lot of fun, and I appreciated learning from Dan at the end of the lesson some of the tips and tricks he was using to help her. I’ve been skiing since I was 5 years old myself, and consider myself an expert level skier – however, being able to do is not the same as being able to teach, and I’m grateful for Dan’s instruction to my daughter, and to me in ways I can help her remember what he was working with her on.

Youth Programs

Luca 3-20-17 TJ & Aden are great at helping Luca have fun. They recognize he’s not as challenged as on the D-Team and care a lot about ensuring he at least has fun and find some elements he can practice that keep his skill level up.
Makenna 3-18-17 Rowan was nice and was a positive influence for my daughter. He even looked on his iPod for music that she requested to keep her motivated!
Sonya 3-18-17 Lauren was really outstanding. My daughter had a lot of fun with her and did a lot more skiing this time then the last time she did kids club.
Aanisah 3-16-17 TJ was great and my daughter had a blast. Thanks.
Morrigan 3-16-17 My daughter really liked Anna! She had fun and improved a bit, so all is good.
Wyatt 3-15-17 Lauren was very positive and helpful to both my kids!!
Luca 3-14-17 Kevin and Aden were awesome instructors that helped Luca stay challenged and have a lot of fun despite having intermediate skiers (later I found that they were considered advanced and in fact are less skilled) in his group.
Luca 3-14-17 Doug and Aden were excellent at making sure Luca felt challenged and they were thrilled to have him in their group.
Baxter 3-13-17 My child enjoyed his lesson with Kai and had a great experience with him!

Adult Programs

Justin 3-20-17 I think my most recent instructor was Tom, and he was great (possibly the best instructor out of the 3 I’ve had, though Grayson was great as well.) I felt like he was very committed to my individual success and that I received plenty of 1:1 instruction even though there were 4 people in the class.
Randi 3-20-17 Thank you Dan V for providing an exceptional experience and giving me the confidence I needed to move on to the blue runs. It was a fun day and I learned a lot!
Adam 3-19-17 Patrick was great, very attentive to detail and genuinely interested in developing my ability to board.
Anna 3-19-17 Martin was great! I really enjoyed his teaching style, and he gave lots of tips to each individual.
Joanne 3-18-17 Sandy was great! She was patient and encouraging. I really felt like I learned a lot from her and I have been taking lessons for a LONG time.
Lee 3-16-17 Sandy,thank you so much for giving me individual attention during the lesson. You were able to provide me what I needed while also taking care of my other, more advanced, classmates. That is no mean feat.
Misti 3-16-17 Dan was great, easy to understand, good at giving specific feedback, good at modifying the lesson as needed, personable.
Johnetta 3-16-17 Austin was awesome!
Marlo 3-15-17 Nick was awesome. We had a great time together and he made me feel incredibly confident. Tweaked a few small things and now I’m ready to go. THANK YOU!
Aline 3-15-17 We had Willian as our instructor and he was a really good and fun professor. Congratulations.
Andrew 3-14-17 Rebecca (I forget her last name) was fantastic! I really felt like she wanted us to learn and taught me some great skills.
Tania 3-14-17 Aran is the best instructor! Very patient and he provided great tips without pushing the group too far!
Renee 3-14-17 Alex was the best …lots of patience and made learning fun !!
Brielle 3-14-17 Nick Evans was very attentive and gave me specific tips on how to improve my turns. He told me what to keep working on after the lesson to keep getting better which I liked.
Max 3-13-17 I was very happy with Ed’s instruction. We were all in our third or fourth lesson but went over some good basics that were lacking in some other lessons. I was very satisfied and after the lesson I was able to graduate because of Ed’s training.
Shiana 3-13-17 Andy was fantastic. Other ski staff were incredibly helpful and insightful and gave us great info to get the hang of snowboarding.
Jessica 3-13-17 Ed was fantastic, loved his encouraging tone, drills, and individual attention.
Lauren 3-13-17 Wilbert was great! He was friendly and made small conversation besides just the snowbarding
Sagam 3-13-17 It was very good training by Marc and Ellen!
Chloe 3-13-17 Grayson was awesome, and very helpful. His technique notes were exactly what I needed!
Daniel 3-13-17 Wilbert was fantastic – really appreciated his time

Fun Score Update:Our mountain NPS score is currently sitting at an 8.8 average… in order to bump this up to our mountain goal (and to obtain our end of season bonus!) we need to hit 9.0 average. Let’s keep motivated to end the season strong with doing our part to help reach this goal. According to our SSS Fun Score it looks like we’re doing GREAT at helping reach this goal as we’ve reached a 9.1 overall Fun Score for this past week!!! This comes from the question, “How much fun did you have in your lesson today?” KEEP IT UP!

SSS and RTC Party: Because one party isn’t enough for us… we will be hosting our annual department BBQ party Saturday, April 8th! More details to come but for now- mark your calendars!

Instructor Statistics:Some “Top 5” fun stats for you guys over the season…

(Current from Nov 29th- March 12th)

Private Request Hours

Holton, Josh 154.75 hours
Hardisty, Dale 67.5 hours
Peterson, Tiana 53.5 hours
Velasco, Dan 35.5 hours
Christy, Ben 32 hours

Training Hours

Wooster, Lauren 42.5 hours
Levenstein, Harrison 40 hours
Sohn, Anton “Phil” 40 hours
Moline, Ellen 36 hours
Borchers, Kevin 34 hours

MOUNTAIN WIDE NEWS

Early Ups: This week Early Ups have moved to Thursday, March 23rd at 8am. Come make some turns to celebrate Ed Callahan’s life, a 17 year key member of our own Nordic Team.

End of Season Company Party: Friday, March 31st from 5:30-8:30pm

Don’t forget to send in your nominees for the Spirit of Stevens Award, Leader of the Year Award, and Department of the Year to HR by Saturday, March 25th. Fill out the below form and either print it out or email it to humanresources@stevenspass.com. Forms are also available in our locker room.

End of Year Awards Recognition Nomination Form

Updated Transit Schedules: With our night operations ending we will have an updated employee transit schedule